Refund policy

Returns

We accept returns within 14 days of delivery. To be eligible for a return, the item must be:

  • Unused

  • In its original condition

  • In the original packaging

Items that show signs of use or damage caused after delivery may not be eligible for a refund.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item arrives damaged or incorrect.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.

How to Start a Return

To initiate a return, please contact us with:

  • Your order number

  • The reason for the return

Once your return request is approved, we will provide instructions on where to send the item.

Refunds

After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to the original payment method. Please allow several business days for the refund to appear on your statement.

Shipping fees (if applicable) are non-refundable.

Damaged or Incorrect Items

If your order arrives damaged or if you receive the wrong item, please contact us within 48 hours of delivery.

Please include:

  • Your order number

  • Photos of the item and packaging

We will work with you to resolve the issue as quickly as possible.

Non-Returnable Items

The following items cannot be returned:

  • Items that have been used

  • Items not in original condition or packaging

  • Clearance or final sale items (if applicable)

Contact

If you have any questions about returns or refunds, please contact us and we will be happy to assist.