About our scissors
What makes florist scissors different from regular scissors?

Florist scissors are designed specifically for cutting flower stems and floral materials. They are typically sharper, lighter, and more precise than household scissors, allowing for clean cuts that help keep flowers healthier and last longer.
Where are your scissors from?

We source our scissors directly from the manufacture. We are the authorized dealer in Canada and the products are 100% authentic! Sakagen scissors are made in Japan and they are the best selling professional florists scissors that are known for producing high-quality cutting tools with excellent durability and precision.
What is the difference between florist scissors and pruning shears?

Florist scissors are designed for precision cutting and lightweight use, while pruning shears are heavier tools intended for cutting thicker branches and woody stems.
Are these scissors suitable for professional florists?

Yes. Many of the scissors we carry are designed for daily use in flower shops and floral studios. Professional florists value tools that are lightweight, sharp, and comfortable for long hours of work.

Shipping & Returns
Where do you ship from?

Orders are shipped from Toronto, Canada.

Do you ship internationally?

We offer free shipping across Canada on all orders.

International shipping is not available, but we plan to offer U.S. shipping in the future. Please check back for updates.
Returns

We accept returns within 14 days of delivery. To be eligible for a return, the item must be:

  • Unused
  • In its original condition
  • In the original packaging

Items that show signs of use or damage caused after delivery may not be eligible for a refund.
Return Shipping

Return shipping costs are the responsibility of the customer unless the item arrives damaged or incorrect.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.
How to Start a Return

To initiate a return, please contact us with:

  • Your order number
  • The reason for the return

Once your return request is approved, we will provide instructions on where to send the item.
Refunds

After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to the original payment method. Please allow several business days for the refund to appear on your statement.

Shipping fees (if applicable) are non-refundable.
Damaged or Incorrect Items

If your order arrives damaged or if you receive the wrong item, please contact us within 48 hours of delivery.

Please include:

  • Your order number
  • Photos of the item and packaging

We will work with you to resolve the issue as quickly as possible.
Do you offer wholesale pricing for flower shops?

Yes, wholesale pricing is available. If you are a florist or business interested in ordering larger quantities, please contact us to discuss availability and pricing.

Care & maintenance
How should I clean my florist scissors?

After use, wipe the blades with a dry cloth to remove moisture and plant residue. If sap builds up on the blades, it can be cleaned with rubbing alcohol.
Should I oil my scissors?

Yes. Applying a small drop of oil to the pivot joint occasionally helps maintain smooth operation and reduces wear.